gebouw mob

logo tue

Paper by N. Raassens accepted in Journal of Service Research

The paper entitled "NPS and Online WOM: Investigating the Relationship between Customers' Promoter Scores and eWOM Behavior" by Néomie Raassens and Hans Haans has been accepted for publication in the Journal of Service Research.

 

 


Contact

Visiting address secretarial office
Frederieke Baas-Kappe (secretary)
Bianca van Broeckhoven (secretary)
Freke Sens (secretary)

't Eeuwsel 6
Connector 0.01
5612 AS Eindhoven

Postal Address
P.O. Box 513
5600 MB Eindhoven
The Netherlands

Phone: + 31 40 247 2170
E-mail: item.ieis@tue.nl